Getting Started

Lumberjack is the AI-powered centralized log management tool that gives your team the insights needed to proactively prevent downtime. To configure Lumberjack, you’ll need log formats and file watches. It may seem like a lot, but it’s pretty easy once you get started.

Log Formats

Lumberjack needs to be told how to read in your log files. Most of the time, you can just use one of the popular log formats that we’ve already created, but if you need something more custom, you’ll have to create a custom log format.

To do so, navigate to Lumberjack’s Sources page and then click on the Custom Log Formats tab. Click Add Watch and follow the instructions in the form to create the log format. Once you’ve submitted, your log format will be available to use in watch definitions.

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File Watches

File Watches tell agents what log files they should be watching. They also reference one of your lifecycle rules and a log format. To create a file watch, navigate to Lumberjack’s Sources page. The File Watch tab is the first tab that opens. Click Add Watch and follow the instructions on the form to configure the watch. Once you click Submit, agents will begin watching the log files when they check in.

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Still can't figure things out?

Contact us by email at, or call us at 385.355.0135 and we'll help you out as soon as possible.

Our support hours are 8 AM to 5 PM, Monday through Friday, Mountain Time.